21st Century – An Overview

21st Century Insurance is an insurance company whose list of product includes renters, homeowners, flood, auto mechanical breakdown and PowerSports insurance among other options. The company is a subsidiary of the Farmer Insurance Group of Companies. 21st century provides coverage in 48 states as well as the capital. The company’s primary headquarters is located in Wilmington, Delaware.

21st Century – History

Founded in 1958 by Louis W. Foster, the company was initially called the 20th Century insurance Company. The company’s initial function was to serve as an inter-insurance exchange service that offered auto insurance. The bulk of the company’s initial operations were focused in California. In 2005, 21st Century Insurance was bought by AIG. Following AIG’s financial difficulties, 21st Century Insurance was later sold to the Farmers Insurance Group.

21st Century- Differentiating Factors

With 21st Century, clients get the opportunity to enjoy the same level of protection and flexibility found with automobile insurance. Customers enjoy a 10% discount on their homeowner insurance. 21st Century Insurance offers a convenient policy management option. Customers of the 21st century insurance can manage their accounts online. Registered members can pay their premium online using different payment plans. Customers can also request for forms, make changes to their existing policy and print important documents. The21st Century insurance company also has a helpful online customer service that is always at hand to answer enquiries. The company has over 1.5 million customers across the country.

21st Century – Let’s Hear What Their Customers Says…

Most customers appreciate the low rates of 21st Insurance. Customers with good credit and driving records report can maintain their low rates for many years without any significant increase. However, not all the views on 21st century are good. Like most insurance companies, the bulk of the complaints around 21st Century Insurance are aimed at the company’s claims payment policies. Customers complain of being ‘cheated’ or having their claims turned down on some technicality. There is also some concern about the length of time required for a successful payment. On Epinions.com, 21st Century Insurance is rated 2.5 stars out of 5. Based on the number of recorded complaints against those successfully resolved, 21st Century Insurance has a BBB rating of A.

Conclusion

21st Century is a subsidiary of the Farmers Insurance Group, which provides insurance to over 20 million homes across the country. This gives the company a firmer financial footing and established network. 21st Century Insurance is a suitable option for people who are searching for affordable insurance rates. The company’s flexible payment structure also provides a convenient way of meeting premium payments.

21st Century Insurance Company Facts

Parent Company:
21st Century Insurance Company Group

Subsidiaries:
21st Century Insurance Company of the Southwest – AZ, TX
21st Century Insurance Company of California – FL
aigdirect.com (partnered with AIG since 3rd quarter 2007)

Lines of Insurance:
Vehicle Coverage:Vehicle, Motorcycle, Commercial Vehicle
Other Coverage: Personal Umbrella, Homeowners

Coverage Options:

  • Collision and physical damage
  • Uninsured and underinsured bodily injury
  • Liability for personal injury or property damage
  • Theft or vandalism
  • Personal property coverage

States licensed to sell insurance in:
AK, AR, CA, CO, CT, DE, DC, GA, ID, IL, IN, KS, KY, MD, MI, MO, NE, NV, ND, OH, OK, OR, PA, SC, SD, TX, UT, VT, WA

A.M. Best Company Rating: A+
(Rating Explained)

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