How does USAA handle claims involving hit-and-run accidents?

Are you curious about how USAA deals with claims involving hit-and-run accidents? Understanding how USAA handles claims after a hit-and-run accident can help you decide whether this insurance company is right for your needs and get compensation quickly and easily after a hit-and-run crash.

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Michael Leotta

Insurance Operations Specialist

Michael earned a degree in Business Management with an insurance focus, which led to a successful 25-year career in insurance claims operations and support. He possesses a high-level of business acumen across multiple areas of the insurance industry. Over the course of his career, he served in multiple roles supporting claims operations including: Claims Specialist, Claims Trainer, Claim Automatio...

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What You Should Know

  • Filing a claim with USAA after a hit-and-run accident can help you avoid high costs for repairs
  • In some states, collision coverage can pay after a hit-and-run accident, and in others, people need uninsured/underinsured motorist coverage
  • If you only have liability insurance and you can’t identify the other driver, USAA won’t pay for your damages or medical expenses

After a hit-and-run accident, many types of insurance from USAA can provide coverage and help you avoid high costs for auto repairs or medical expenses. USAA is one of the best affordable auto insurance companies, with average rates for medium coverage at about $212 per month.

Finding out more about how USAA deals with hit-and-run accidents and how to file an auto insurance claim can help you avoid losses after an accident. Here’s some additional information about how USAA handles claims involving hit-and-run accidents.

How USAA Handles Claims Involving Hit-and-Run Accidents

USAA handles claims that involve hit-and-run accidents like many other claims. The exact procedure depends on your state and your auto insurance type. In some locations, collision coverage pays for hit-and-run accidents.

In others, you could need uninsured or underinsured motorist coverage. Since hit-and-run drivers don’t share their insurance information, USAA will assume they were uninsured unless the police can identify them and find their insurance information.

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How Coverage for Hit-and-Run Accidents Works

You can make a claim with USAA online or by calling the number on your insurance card. An insurance adjuster will call or email you and ask about what happened before, during, and after the accident. You should send them copies of bills, police reports, or other documents related to the accident.

After your adjuster decides how much you can get for your claim and agree to the amount, you’ll receive an electronic payment or a check. However, you’ll still be responsible for paying your policy’s deductible.

For example, if someone’s car is damaged in a parking lot and the other driver doesn’t leave any contact information, the owner could use uninsured/underinsured motorist coverage to pay for all expenses except for the $500 deductible.

In some states, uninsured/underinsured motorist coverage can pay for your medical bills and vehicle repairs. In others, everyone pays for their health care, even if someone else causes an accident. Understanding how auto insurance works can make filing your claim with USAA easier.

Read more: What information do I need to provide when filing an auto insurance claim with USAA?

Understand How USAA Handles Claims After a Hit-and-Run Accident

USAA’s claims process for hit-and-run accidents is relatively simple. You can make a claim online or call the number on your insurance card, and the adjusters and customer service representatives are helpful and friendly.

Hit-and-run accidents can cause extensive damage and injuries, and knowing how to file an auto insurance claim can help you resolve any issues as soon as possible. It’s also a good idea to learn how to compare auto insurance quotes to find the best policy for your needs before an accident.

Frequently Asked Questions

Does making a claim after a hit-and-run accident raise rates?

This depends on your claims and driving history. Even though the accident was the other driver’s fault, rates can rise after a hit-and-run accident. The increase lasts for three to five years, depending on the state. If repair costs are below your deductible, consider not making a claim to avoid a rate increase.

What should I do after a hit-and-run accident?

Hit-and-run accidents can happen while you’re parked or on the road. For example, someone could hit your vehicle while shopping in a store or trying to change lanes. Right after an accident, you should:

  • Pull over if you’re driving
  • Attempt to get the other car’s license plate number and a description of the vehicle
  • Call the police and make a report
  • Visit a mechanic to get an estimate for repairs

The police will attempt to find the other driver, and you ask people nearby if they witnessed the accident. Keep records of bills, police reports, names of witnesses, and other information. Your insurance adjuster will use it to calculate your payment amount. You’ll get an electronic payment or check when you agree to it.

Can accident forgiveness let you avoid a rate increase after a hit-and-run?

If you haven’t had an accident in five years, accident forgiveness from USAA will keep your rate from increasing.

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