Rachel Bodine graduated from college with a BA in English. She has since worked as a Feature Writer in the insurance industry and gained a deep knowledge of state and countrywide insurance laws and rates. Her research and writing focus on helping readers understand their insurance coverage and how to find savings. Her expert advice on insurance has been featured on sites like PhotoEnforced, All...

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Leslie Kasperowicz holds a BA in Social Sciences from the University of Winnipeg. She spent several years as a Farmers Insurance CSR, gaining a solid understanding of insurance products including home, life, auto, and commercial and working directly with insurance customers to understand their needs. She has since used that knowledge in her more than ten years as a writer, largely in the insurance...

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Reviewed by Leslie Kasperowicz
Former Farmers Insurance CSR

UPDATED: Oct 30, 2020

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Types of Insurance Offered

Geico Auto Insurance Review [2020] Summary

Geico OverviewStatistics
Founded1936
(now a wholly owned subsidiary of Berkshire Hathaway, Inc.)
Slug ExecutivesOlza M. Nicely, President and Chief Executive Officer – Insurance Operations
Louis A. Simpson, President and Chief Executive Officer – Capital Operations
Charles R. Davies, Senior Vice President and General Counsel
Premiums Written (2018)$33.07 billion
Slug AssetsOver $32 billion
Loss Ratio (2018)70.65%
Headquarters Address5260 Western Avenue
Chevy Chase, MD 20815
Phone Number1-800-841-3000
WebsiteGeico.com
Best ForAffordable Rates and Online Services
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Can a 15-minute phone call save you 15 percent or more on car insurance? Is it so easy that a caveman can do it? What about that cute, green little guy with an accent? Do any of these commercials encourage your decision to purchase insurance?

Insurance companies spend millions of dollars on advertising with the expectation that it will be enough to entice you to purchase insurance coverage from them.

With so many car insurance companies to choose from, making such a critical decision can be difficult.

In this comprehensive guide, we are going to provide everything you need to know about Geico, including company history, coverage options, employee ratings, and more. Plus, a whole section on possible discounts available to you.

Would you like to start comparison shopping today? Take advantage of our FREE online tool to start comparing rates in your area.

Let’s get started.

Cheap Car Insurance Rates

In our next section, we partnered with Quadrant Data to bring you rates based on specific demographic factors. Here are two things to consider when shopping for car insurance:

  1. Many variables can affect what you pay. Your price may differ from what is listed.
  2. Geico has discounts and options that may help offset the cost.

Let’s continue on to learn where Geico is available and what average rates are for certain categories like credit history, driving record, and more.

Geico Availability and Rates by State

Geico is available in all 50 states. Rates vary, sometimes above and sometimes below average, and can be further affected by factors like driving record, marital status, and credit history.

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Louisiana, Michigan, and Kentucky have the highest rates in the country. Geico rates average around $3,000 per policy.

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In the table below, are Geico’s rates in all states compared to the state averages.

StateAnnual PremiumHigher/Lower Than State AveragePercent Higher/Lower Than State Average
Median$3,073.66-$587.23-0.160405967
Alabama$2,866.60-$700.36-0.1963471194
Alaska$2,879.96-$541.56-0.1582806078
Arizona$2,264.71-$1,506.26-0.3994367163
Arkansas$3,484.63-$640.35-0.1552376885
California$2,885.65-$803.28-0.2177547305
Colorado$3,091.69-$784.70-0.2024307149
Connecticut$3,073.66-$1,545.26-0.3345498879
Delaware$3,727.29-$2,259.04-0.3773665534
District of Columbia$3,692.81-$746.43-0.1681441147
Florida$3,783.63-$896.83-0.1916120831
Georgia$2,977.20-$1,989.63-0.4005842188
Hawaii$3,358.86$803.220.3142937358
Idaho$2,770.68-$208.41-0.06995787801
Illinois$2,779.16-$526.33-0.1592290498
Indiana$2,261.07-$1,153.90-0.337894235
Iowa$2,296.16-$685.12-0.2298078339
Kansas$3,220.65-$58.98-0.01798362728
Kentucky$4,633.59-$561.81-0.1081365799
Louisiana$6,154.60$443.250.07760887805
Maine$2,823.05-$130.23-0.04409511475
Maryland$3,832.63-$750.07-0.1636739925
Massachusetts$1,510.17-$1,168.68-0.4362615281
Michigan$6,430.11-$4,068.53-0.3875295561
Minnesota$3,498.54-$904.72-0.2054652813
Mississippi$4,087.21$422.640.1153302289
Missouri$2,885.33-$443.61-0.1332575332
Montana$3,602.35$381.500.1184478288
Nebraska$3,837.49$553.810.1686542215
Nevada$3,662.09-$1,199.61-0.2467470226
New Hampshire$1,615.02-$1,536.76-0.4875848701
New Jersey$2,754.94-$2,760.27-0.5004835326
New Mexico$4,458.30$994.660.2871726733
New York$2,428.24-$1,861.64-0.4339613515
North Carolina$2,936.69-$456.42-0.134514129
North Dakota$2,668.24-$1,497.60-0.3594954007
Ohio$1,867.19-$842.53-0.3109288002
Oklahoma$3,437.34-$704.99-0.1701918609
Oregon$3,220.12-$247.65-0.07141452744
Pennsylvania$2,605.22-$1,429.28-0.354264908
Rhode Island$5,602.63$599.270.1197742116
South Carolina$3,178.01-$603.13-0.1595094597
South Dakota$2,940.29-$1,041.98-0.2616547848
Tennessee$3,283.42-$377.47-0.1031083986
Texas$3,263.28-$780.00-0.1929134223
Utah$2,965.57-$646.32-0.1789416446
Vermont$2,195.71-$1,038.42-0.3210815629
Virginia$2,061.53-$296.35-0.1256842768
Washington$2,568.65-$490.67-0.1603862749
West Virginia$2,120.80-$474.56-0.1828510044
Wisconsin$3,926.20$320.130.08877573998
Wyoming$3,496.56$296.470.09264590794
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Comparing the Top 10 Companies by Market Share

Saving money is a great thing, and one way to do that is comparison shopping for car insurance. This helps you get the best rates for you and your family. How does Geico compare to other top insurers in the country on price? The table below compares Geico to nine other top companies on a state-by-state basis.

StateAverage by StateAllstateAmerican FamilyFarmersGeicoLiberty MutualNationwideProgressiveState FarmTravelersUSAA
Median$3,660.89$4,532.96$3,698.77$3,907.99$3,073.66$5,295.55$3,187.20$3,935.36$2,731.48$3,729.32$2,489.49
Alabama$3,566.96$3,311.52Data Not Available$4,185.80$2,866.60$4,005.48$2,662.66$4,450.52$4,798.15$3,697.80$2,124.09
Alaska$3,421.51$3,145.31$4,153.07Data Not Available$2,879.96$5,295.55Data Not Available$3,062.85$2,228.12Data Not Available$2,454.21
Arizona$3,770.97$4,904.10Data Not Available$5,000.08$2,264.71Data Not Available$3,496.08$3,577.50$4,756.25$3,084.74$3,084.29
Arkansas$4,124.98$5,150.03Data Not Available$4,257.87$3,484.63Data Not Available$3,861.79$5,312.09$2,789.03$5,973.33$2,171.06
California$3,688.93$4,532.96Data Not Available$4,998.78$2,885.65$3,034.42$4,653.19$2,849.67$4,202.28$3,349.54$2,693.87
Colorado$3,876.39$5,537.17$3,733.02$5,290.24$3,091.69$2,797.74$3,739.47$4,231.92$3,270.77Data Not Available$3,338.87
Connecticut$4,618.92$5,831.60Data Not AvailableData Not Available$3,073.66$7,282.87$3,672.34$4,920.35$2,976.24$6,004.29$3,190.00
Delaware$5,986.32$6,316.06Data Not AvailableData Not Available$3,727.29$18,360.02$4,330.21$4,181.83$4,466.85$4,182.36$2,325.98
District of Columbia$4,439.24$6,468.92Data Not AvailableData Not Available$3,692.81Data Not Available$4,848.98$4,970.26$4,074.05Data Not Available$2,580.44
Florida$4,680.46$7,440.46Data Not AvailableData Not Available$3,783.63$5,368.15$4,339.60$5,583.30$3,397.67Data Not Available$2,850.41
Georgia$4,966.83$4,210.70Data Not AvailableData Not Available$2,977.20$10,053.44$6,484.90$4,499.22$3,384.88Data Not Available$3,157.46
Hawaii$2,555.64$2,173.49Data Not Available$4,763.82$3,358.86$3,189.55$2,551.83$2,177.93$1,040.28Data Not Available$1,189.35
Idaho$2,979.09$4,088.76$3,728.79$3,168.28$2,770.68$2,301.51$3,032.19Data Not Available$1,867.96$3,226.29$1,877.61
Illinois$3,305.48$5,204.41$3,815.31$4,605.20$2,779.16$2,277.65$2,711.81$3,536.65$2,344.88$2,499.76$2,770.21
Indiana$3,414.97$3,978.81$3,679.68$3,437.55$2,261.07$5,781.35Data Not Available$3,898.00$2,408.94$3,393.75$1,630.86
Iowa$2,981.28$2,965.86$3,021.81$2,435.72$2,296.16$4,415.28$2,735.44$2,395.50$2,224.51$5,429.38$1,852.57
Kansas$3,279.62$4,010.23$2,146.40$3,703.77$3,220.65$4,784.42$2,475.59$4,144.38$2,720.00$4,341.43$2,382.61
Kentucky$5,195.40$7,143.92Data Not AvailableData Not Available$4,633.59$5,930.97$5,503.23$5,547.63$3,354.32$6,551.68$2,897.89
Louisiana$5,711.34$5,998.79Data Not AvailableData Not Available$6,154.60Data Not AvailableData Not Available$7,471.10$4,579.12Data Not Available$4,353.12
Maine$2,953.28$3,675.59Data Not Available$2,770.15$2,823.05$4,331.39Data Not Available$3,643.59$2,198.68$2,252.97$1,930.79
Maryland$4,582.70$5,233.17Data Not AvailableData Not Available$3,832.63$9,297.55$2,915.69$4,094.86$3,960.87Data Not Available$2,744.14
Massachusetts$2,678.85$2,708.53Data Not AvailableData Not Available$1,510.17$4,339.35Data Not Available$3,835.11$1,361.86$3,537.94$1,458.99
Michigan$10,498.64$22,902.59Data Not Available$8,503.60$6,430.11$20,000.04$6,327.38$5,364.55$12,565.52$8,773.97$3,620.00
Minnesota$4,403.25$4,532.01$3,521.29$3,137.45$3,498.54$13,563.61$2,926.49Data Not Available$2,066.99Data Not Available$2,861.60
Mississippi$3,664.57$4,942.11Data Not AvailableData Not Available$4,087.21$4,455.94$2,756.53$4,308.85$2,980.48$3,729.32$2,056.13
Missouri$3,328.93$4,096.15$3,286.90$4,312.19$2,885.33$4,518.67$2,265.35$3,419.14$2,692.91Data Not Available$2,525.78
Montana$3,220.84$4,672.10Data Not Available$3,907.55$3,602.35$1,326.11$3,478.26$4,330.76$2,417.74Data Not Available$2,031.89
Nebraska$3,283.68$3,198.83$2,215.13$3,997.29$3,837.49$6,241.52$2,603.94$3,758.01$2,438.71Data Not Available$2,330.78
Nevada$4,861.70$5,371.62$5,441.18$5,595.56$3,662.09$6,201.55$3,477.14$4,062.57$5,796.34$5,360.41$3,069.07
New Hampshire$3,151.77$2,725.01Data Not AvailableData Not Available$1,615.02$8,444.41$2,491.10$2,694.45$2,185.46Data Not Available$1,906.96
New Jersey$5,515.21$5,713.58Data Not Available$7,617.00$2,754.94$6,766.62Data Not Available$3,972.72$7,527.16$4,254.49Data Not Available
New Mexico$3,463.64$4,200.65Data Not Available$4,315.53$4,458.30Data Not Available$3,514.38$3,119.18$2,340.66Data Not Available$2,296.77
New York$4,289.88$4,740.97Data Not AvailableData Not Available$2,428.24$6,540.73$4,012.93$3,771.15$4,484.58$4,578.79$3,761.69
North Carolina$3,393.11$7,190.43Data Not AvailableData Not Available$2,936.69$2,182.71$2,848.03$2,382.61$3,078.65$3,132.66Data Not Available
North Dakota$4,165.84$4,669.31$3,812.40$3,092.49$2,668.24$12,852.83$2,560.35$3,623.06$2,560.53Data Not Available$2,006.80
Ohio$2,709.71$3,197.22$1,515.17$3,423.01$1,867.19$4,429.74$3,300.89$3,436.96$2,507.88$3,135.16$1,478.46
Oklahoma$4,142.33$3,718.62Data Not Available$4,142.40$3,437.34$6,874.62Data Not Available$4,832.35$2,816.80Data Not Available$3,174.15
Oregon$3,467.77$4,765.95$3,527.28$3,753.52$3,220.12$4,334.55$3,176.83$3,629.13$2,731.48$2,892.19$2,587.15
Pennsylvania$4,034.50$3,984.12Data Not AvailableData Not Available$2,605.22$6,055.20$2,800.37$4,451.00$2,744.23$7,842.47$1,793.37
Rhode Island$5,003.36$4,959.45Data Not AvailableData Not Available$5,602.63$6,184.12$4,409.63$5,231.09$2,406.51$6,909.45$4,323.98
South Carolina$3,781.14$3,903.43Data Not Available$4,691.85$3,178.01Data Not Available$3,625.49$4,573.08$3,071.34Data Not Available$3,424.77
South Dakota$3,982.27$4,723.72$4,047.47$3,768.80$2,940.29$7,515.99$2,737.66$3,752.81$2,306.23Data Not AvailableData Not Available
Tennessee$3,660.89$4,828.85Data Not Available$3,430.07$3,283.42$6,206.69$3,424.96$3,656.91$2,639.30$2,738.52$2,739.28
Texas$4,043.28$5,485.44$4,848.72Data Not Available$3,263.28Data Not Available$3,867.55$4,664.69$2,879.94Data Not Available$2,487.89
Utah$3,611.89$3,566.42$3,698.77$3,907.99$2,965.57$4,327.76$2,986.57$3,830.10$4,645.83Data Not Available$2,491.10
Vermont$3,234.13$3,190.38Data Not AvailableData Not Available$2,195.71$3,621.08$2,128.21$5,217.14$4,382.84Data Not Available$1,903.55
Virginia$2,357.87$3,386.80Data Not AvailableData Not Available$2,061.53Data Not Available$2,073.00$2,498.58$2,268.95Data Not Available$1,858.38
Washington$3,059.32$3,540.52$3,713.02$2,962.00$2,568.65$3,994.73$2,129.84$3,209.52$2,499.78Data Not Available$2,262.16
West Virginia$2,595.36$3,820.68Data Not AvailableData Not Available$2,120.80$2,924.39Data Not AvailableData Not Available$2,126.32Data Not Available$1,984.62
Wisconsin$3,606.06$4,854.41$1,513.27$3,777.49$3,926.20$6,758.85$5,224.99$3,128.91$2,387.53Data Not Available$2,975.74
Wyoming$3,200.08$4,373.93Data Not Available$3,069.35$3,496.56$1,989.36$3,187.20$4,401.17$2,303.55Data Not Available$2,779.53
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Of the top companies available to all consumers (USAA is only available to military-affiliated drivers), Geico has the second-lowest average rates, behind State Farm.

Average Geico Male Versus Female Car Insurance Rates

Who pays more for car insurance? Males? Females? Or is gender a factor at all? Surprisingly, some states allow gender as a factor when determining insurance rates. However, Hawaii, Massachusetts, Montana, Pennsylvania, North Carolina, California, and parts of Michigan have banned this practice and no longer allow companies to use gender as a factor.

Geico Average Annual Auto Insurance Rates by Age and Gender
Driver Age and GenderAverage Annual Rates
Married 60-year-old female$2,247.06
Single 25-year-old male$2,262.87
Married 60-year-old male$2,283.45
Married 35-year-old female$2,302.89
Married 35-year-old male$2,312.38
Single 25-year-old female$2,378.89
Single 17-year-old female$5,653.55
Single 17-year-old male$6,278.96
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Married, female drivers, 60 and over, enjoy the cheapest rates with Geico in this category. Not surprisingly, young male teen drivers have the most expensive rates.

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Average Geico Rates by Make and Model

Are you shopping or a new car? One thing to consider when car shopping is the kind of car you drive has a significant impact on the cost of your insurance. In the table below, we show rates for five specific vehicles, see how your rates compare.

Make and ModelAverage of Annual Premium
2018 Honda Civic Sedan – LX with 2.0L 4cyl and CVT$3,338.87
2018 Ford F-150 – Lariat SuperCab with 2WD 6.5 foot bed and 2.7L V6$3,338.40
2018 Toyota RAV4 – XLE$3,337.18
2015 Honda Civic Sedan – LX with 2.0L 4cyl and CVT$3,092.58
2015 Ford F-150 – Lariat SuperCab with 2WD 6.5 foot bed and 2.7L V6$3,092.11
2015 Toyota RAV4 – XLE$3,090.89
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It’s good news if you drive a 2015 Ford F-150 pickup truck. Of the vehicles listed, it has the cheapest rate.

Average Geico Commute Rates

How far you drive to work also impacts your car insurance rates. In the table below, we show data from Geico for two commutes based on distance.

Commute DetailsAverage of Annual Premium
10-Mile Commute / 6,000 Annual Mileage$3,162.64
25-Mile Commute / 12,000 Annual Mileage$3,267.37
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Some companies charge hundreds more for a longer commute. The good news for Geico customers, a longer commute will only cost you $100.

Average Geico Coverage Level Rates

You might think that having the lowest minimum coverage in your state is the best way to cover your insurance needs. But that’s not necessarily the case, because the difference in low to high coverage is often less than you think.

Check out how the table below to see coverage level rates from Geico.

Coverage LevelAverage of Annual Premium Rate
Low$3,001.91
Medium$3,213.97
High$3,429.14
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With Geico, the price to upgrade from low to high coverage is only $425. With some companies, the price stretches to $1,000 and more.

Average Geico Credit History Rates

Missed a payment? Filed for bankruptcy? If so, you may have to pay more for your car insurance. Check out the rates for Geico in the table below.

Credit TypeAverage of Annual Premium Rate
Good$2,434.82
Fair$2,986.79
Poor$4,259.50
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The average credit score in the U.S. is 675. However, if your credit score is lower, you may face increased rates on car insurance. In some states, bad credit can raise your rates by thousands of dollars. On average, with Geico, bad credit can raise your rates by $1,400.

Average Geico Driving Record Rates

Got a leadfoot? Do you see blue lights in your rearview mirror? What about having a few and getting behind the wheel? We hope you never drink and drive, but there are times when you may get a speeding ticket or be involved in an accident. Not surprisingly, these events may cause your car insurance to go up.

The table below reflects what you’ll pay for car insurance based on your credit score.

Driving RecordAverage of Annual Premium Rate
Clean Record$2,145.96
With One Speeding Violation$2,645.43
With One Accident$3,192.77
With One DUI$4,875.87
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Getting a DUI can not only cost you thousands of dollars, but it can also lead to fines, revocation of your license, and jail time in some states. With Geico, a single DUI will increase your rates by $2,700. We encourage you to never drink and drive because the life you save may be your own.

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Coverages Offered

Not all insurance policy decisions should be based on cost. Before choosing a provider, make sure the company you select has the coverages best suited for your situation. In this next section, we’re reviewing Geico’s bundling options, discounts, company programs, and more.

Geico offers a full line of insurance coverages for whatever you need to insure. From motorcycles to windmills, they have it all. Check out the table below.

CoveragePurposeExample of Coverage Use
Bodily Injury LiabilityThis coverage pays for another driver's medical bills/loss of income in an accident you caused.You glance down to check the GPS instructions and rear-end another car, injuring the driver.
Classic CarCovers classic cars for less than regular auto insurance policies.Vintage cars used just for pleasure -- driving around on a sunny day.
CollisionPays for repairs to your vehicle in accidents with another vehicle or object.You hydroplane and crash into a tree.
CommercialCovers vehicles used for business.You own a flower shop and have a delivery van used for your business.
ComprehensivePays for repairs in accidents not caused by another vehicle. These accidents include theft, natural disasters and animal collisions.Your car is parked outside when heavy winds knock a tree onto your car.
Gap CoveragePays the difference between your vehicle's actual value and what you still owe on your loan/lease.You total your car. Your car is worth $10,000, but you still owe $15,000 on your car loan.
Medical PaymentsPays for your and your passenger's medical costs in an accident.An accident gave you a mild concussion, and you need to be treated at a hospital.
Property Damage LiabilityPays for damages to another person's vehicle/property in an accident you caused.You accidentally scrape another person's car pulling into a tight parking spot.
Personal Injury ProtectionPays for your medical bills and other accident costs (such as lost income).Your concussion from an accident leaves you unable to work for a month, resulting in medical bills and lost income.
Rental ReimbursementProvides access to a rental car if your car is in shop after a covered accident.Your car will be in the repair shop for at least a few days, so you need another vehicle to get around.
RideshareCovers rideshare drivers.You want to work for Uber or Lyft as a rideshare driver.
UmbrellaProvides extra liability coverage.You were in an accident the other parties are suing you.
Underinsured MotoristHelps you if you are in an accident with an underinsured motorist.A driver hits you, but has such poor insurance that the driver can't cover your medical and property damage bills.
Uninsured MotoristHelps in hit-and-run accidents or an accident with an uninsured motorist.You come out of the store and someone has run into your car before fleeing the scene.
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Geico offers an excellent selection of coverages and add-ons, so be sure to speak with your agent about which coverages you need.

Geico’s Bundling Options

How can you save money on car insurance? One great way to save money on insurance is by bundling insurance products together. But what is bundling? Bundling is combining more than one product offered by an insurance company to receive a discount.

Here are the products available for bundling from Geico.

  • Car insurance
  • Homeowners/condo insurance
  • Renters insurance
  • Commercial auto insurance
  • Business insurance
  • Motorcycle insurance
  • ATV insurance
  • Recreational vehicle insurance
  • Boat insurance

The more you bundle, the more you can save.

Geico’s Discounts

Geico also offers an impressive selection of discounts. Check out the table below to see what options may be available to you.

DiscountsPercent Saved
Anti-Lock Brakes5%
Anti-Theft25%
Claim Free26%
Daytime Running Lights1%
Emergency Deployment25%
Federal Employee8%
Good Student15%
Military15%
Multiple Policies10%
Multiple Vehicles25%
Passive Restraint40%
Safe Driver15%
Seat Belt Use15%
Vehicle Recovery25%
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These discounts vary by state, so be sure to ask your agent if any apply to you.

Geico’s Programs

What else does Geico offer customers? Check out the programs below to see if they may be beneficial to you.

  • Accident Forgiveness – With Geico, accident forgiveness is a great way to save money on your premiums. If you have a bad driving record or are a new customer, a monthly fee may apply until you’ve proven you are a good driver. However, accident forgiveness ensures sure your rates don’t increase with your first accident at Geico.
  • Auto Repair Express – Geico’s car repair program makes sure you receive priority treatment at repair shops so you can quickly get back on the road after an accident.
  • Car Buying Service – This program allows consumers shopping for new vehicles to see what others have paid for similar vehicles
  • DriveEasy App – Geico’s usage-based app offers discounts for drivers that have safe driving habits. Save up to 20 percent just for signing up.
  • Prime Time Contract – A guaranteed renewal program for drivers over 50.

Geico has a great selection of coverages and discounts available to customers, more than other companies that can provide excellent protection at affordable prices. However, the insurance giant is missing simple discounts like autopay and paperless billing.

Rating Agency

Many companies claim to be better than the competition, and Geico is no exception. Let’s see what multiple independent agencies say about Geico and if they are the right car insurance company for your needs. Check out the scores in the table below.

Ratings AgencyRating
A.M. BestA++ (Superior)
Better Business Bureau (Northbrook, IL)B+
Consumer Reports89
J.D. Power4/5 Overall Satisfaction
Moody'sAa3 (Excellent)
NAIC Complaint Index Ratio.80 (2018)
Standard & Poor'sAA+ (Very Good)
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So, who are these agencies and what do their ratings mean? In the next section, we’ll find out.

A.M. Best

An A.M. Best rating measures the financial stability of a company, with A++ being the highest rating possible. Geico earned an impressive A++ rating, which means the company has a stable financial future.

Better Business Bureau (BBB)

This rating looks at multiple aspects of a business, although the most critical element is the company’s complaint history. A complaint history shows how satisfied customers are with the service they receive.

Since A+ is the highest rating the BBB gives, the Better Business Bureau views Geico’s B+ as good and reflects a generally positive relationship with customers.

Moody’s Rating

Moody’s rates companies on purely financial aspects.

Geico earned an Aa3 rating from Moody’s, which is excellent.

This rating means that Geico has a superior ability to repay short-term debts, such as claims.

Standard & Poor’s (S&P)

What does a rating from S&P mean? This video explains more.

https://youtu.be/2cRKK1iWrBk

Geico has earned an AA+, representing a “very strong capacity to meet financial commitments.”

NAIC Complaint Index

The National Association of Insurance Commissioners (NAIC) measures the number of complaints a company receives. In 2018, the company’s complaint ratio was 0.71, and below the national average of 1.51.

Let’s look at the complaint ratio for Geico over the last four years in the table below.

Private Passenger Policies201620172018
Total Complaints271333272
Complaint Index
(better or worse than National Index)
0.44
(better)
0.81
(better)
0.71
(better)
National Complaint Index0.781.211.15
U.S. Market Share2.39%2.41%2.46%
Total Premiums$5,123,336,205$5,572,270,812$6,055,079,973
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One thing to consider is that your experience may be better or worse than these ratings based on your insurance needs.

J.D. Power

Another rating to look at when researching an insurance company is customer satisfaction levels. J.D. Power rates companies solely on customer satisfaction levels. Check out the scores for Geico in the table below.

State or RegionPower Circle RankingNumeric Score
out of 1,000
Percentage of Companies
With Higher Numeric Score
CaliforniaAbout average80765%
CentralBetter than most83814%
FloridaBetter than most83214%
Mid-AtlanticBetter than most8488%
New EnglandAbout average82720%
New YorkAbout average81378%
North CentralAbout average83033%
NorthwestAbout average80555%
SoutheastAbout average83913%
SouthwestThe rest79875%
TexasThe rest81650%
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Geico earned average ratings across most of the U.S., which isn’t bad. The point score is out of 1,000, and Geico consistently scored above 800.

Consumer Reports

Consumer Reports is a non-profit and independent organization that’s working to bring transparency into the marketplace for consumers. The company works to help consumers with purchase decisions, drive fair competition, and improve the products that companies offer.

Claims HandlingScore
Total89 out of 100
Ease of Reaching an AgentExcellent
Simplicity of the ProcessVery good
Promptness of Response – Very GoodExcellent
Damage AmountVery good
Agent CourtesyExcellent
Timely PaymentExcellent
Freedom to Select Repair ShopVery good
Being Kept Informed of Claim StatusVery good
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Customers had very complimentary things to say about Geico. Two scores that received an “excellent” rating were agent courtesy and simplicity of the process.

Company History

Although the beloved Geico mascot, a green gecko, made its debut only 20 years ago, the Government Employees Insurance Company was founded in 1936 by Lilliam and Leo Goodwin. The company wanted to offer government employees the opportunity to be covered against something as tragic as the Great Depression should the need ever arise.

In 1959, Geico headquarters were established in Chevy Chase, Maryland, where they are still located today. The company has seen steady growth since its inception and now ranks as the second-largest insurer behind State Farm in the United States.

Why should you care about the history of Geico? Because looking at a company’s history provides crucial data about how successful the company is and what its future looks like.

Many factors make up a company, including how well it treats customers, its involvement in the community, and whether it’s financially stable enough to weather volatile disasters and economic situations.

In the following sections, we’re going to discuss everything from Geico’s market share to what employees think about working there.

Geico Market Share

The market share of a car insurance company determines how strong the company has become in the industry. A higher market share also means that an insurer is the preferred choice of consumers.

View as image

Let’s check out the growth of Geico over the last several years.

View as image
YearTotal Market Share
201310.24%
201410.77%
201511.41%
201611.89%
201712.79%
201813.41%
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Geico has increased its market share by three percentage points in our review period, signaling customers like the company and its rates.

Geico’s Position for the Future

Geico has a good future ahead of it. It has great financial standing (according to multiple different rating sites) and has shown steady growth, surpassing Allstate in market share.

Despite customer satisfaction ratings that claim Geico is average and needs to improve in certain areas, the company continues to grow at a steady pace. The company also has affordable rates, which is probably why so many drivers switch to Geico.

With great rates, a clever advertising slogan, and good customer satisfaction scores, Geico should be around for years to come.

Geico’s Online Presence

Geico has multiple options if you want to access information or get in touch with someone about your car insurance needs.

  • Online – You can find quotes and more online at the Geico website.
  • Agents – You can talk to agents by calling 1-800-207-7847.
  • Apps – Geico offers a mobile app through which you can access your policy information and contact agents.

No matter your preferred mode of communication, Geico makes it easy to connect.

Geico’s Commercials

We all know the little green gecko. Let’s revisit some of the company’s best commercials.

Can a gecko make copies?

https://youtu.be/8lZeTTXyIk4

How about the raccoons cooking for Joe Buck?

https://youtu.be/sIWTDMQTXOM

What about a 15-minute telephone call?

https://youtu.be/jBlq4eSLGbY

And, lest we forget the caveman commercials:

https://youtu.be/H02iwWCrXew

Clever advertising is undoubtedly not the only reason the company continues to grow. In the next sections, we’re going to show you what the company is doing in the community and what employees think about working there.

Geico in the Community

Community outreach shows a company cares, and Geico has several programs where the company and employees can give back to the community.

Check out Geico Cares in the following video:

https://youtu.be/YKRUI7xUN5E

Another program Geico supports is the National Children’s Hospital in Washington, D.C., where it has raised 3.4 million dollars for the hospital to help pay for pediatric care for children.

Geico’s Keepin’ it Green program provides these benefits:

  • Introducing recycling programs as well as energy and water-saving efforts in Geico insurance offices
  • Saving energy, fuel, and paper through Geico’s paperless options
  • Continuing to seek better ways to eliminate waste and improve efficiency in our offices

Geico also hosts blood drives every year to encourage employees to get involved and donate.

Geico’s Employees

What’s it like working at Geico? Let’s see what employees think. Let’s begin by looking at employees’ experience ratings according to A Great Place to Work.

  • 86 percent say people are treated fairly regardless of sex.
  • 86 percent say Geico is a friendly place to work.
  • 85 percent say employees are given a lot of responsibility.
  • 85 percent say they feel good about the ways the company contributes to the community.
  • 85 percent say that when you join the company, you are made to feel welcome.

Another company we’re going to look at is Glassdoor. According to Glassdoor, the average age of employees who work at Geico is 28 years of age. Salaries at Geico range from $26,000 to over $100,000 per year, depending on your job title.

What else did employees say?

  • The average employee review for Geico is 3.2 out of 5
  • Employees get great benefits
  • Employees have a “poor work-life balance”

Here’s what reviews at Payscale said:

  • Geico employees gave the company an average rating of 3.2 out of 5 in Overall Satisfaction
  • Geico employees gave the company the highest rated reviews in company outlook (4.4 out of 5), manager relationship (4.1 out of 5), and manager communication (3.8 out of 5)
  • Geico employees rated the pay at the company as a three out of five

Geico has also won numerous awards and accolades:

  • 2018 The Des Moines Register ranked Geico’s Coralville office as a Top Workplace
  • 2018 BestCompaniesAZ nominated Geico’s Tucson office as one of the 100 Best Companies in AZ
  • 2018 Employer Support of the Guard and Reserve (ESGR) Patriot Award
  • 2018 Michael J. Harris Spirit of Tucson Award (Tucson office)
  • 2018 Virginia Values Veterans (V3) recognized Geico for its commitment to hiring veterans

Are you interested in learning more about a career with Geico? Click here to learn more about possible opportunities.

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Canceling Your Policy

On occasion, you may find yourself wanting to cancel your insurance policy. Here are examples which may apply to you:

  • Selling a car and not replacing it
  • Storing a classic or antique vehicle
  • A teen is heading to college and will no longer be driving the vehicle
  • A vehicle has been paid off and no longer requires comprehensive coverage
  • Dissatisfied customer
  • Rates too high
  • Moving abroad

In this next section, we’re going to show you the steps involved with canceling an insurance policy with Geico.

Cancellation Fee

Unlike some of the other top 10 insurance providers, Geico doesn’t assess a cancellation fee if you decide to cancel your policy.

Is there a refund?

For customers who cancel their policy, a prorated portion of their policy will be refunded if cancellation is before the start of the next billing cycle.

How to Cancel

If you want to cancel your policy with Geico, you’ll have to pick up the phone and call 1-800-841-1587 to speak with an agent. If switching providers, you’ll need to have proof of insurance from a new carrier, or Geico may not cancel your policy. A lapse in coverage can result in penalties and fines and is against the law.

You may be asked to say your Geico policy number, so be sure you have it handy.

Keep in mind that Geico only allows cancellation by phone, and the agent may offer incentives to keep you as a customer. The phone line to cancel is available 24 hours a day, seven days a week.

When can I cancel?

You can cancel at any time, even if it’s before a renewal cycle ends. Some insurers penalize customers who cancel before a renewal cycle ends, but Geico doesn’t have a penalty fee.

To be sure your policy is canceled, call Geico or sign onto your online account. If automatic payments are being utilized, check to make sure you still aren’t being charged.

How to Make a Claim

Unfortunately, accidents can and do happen, and you may need to file a claim with your insurance company. We know in times of stress, you want a provider that is fast and reliable and can help you through the process.

In the next section, we’re going to discuss how the claims process works and how many claims were paid out by Geico.

Let’s get started.

Ease of Making a Claim

Geico makes it easy to file a claim with them in the following ways:

  1. By phone, calling 1-800-841-3000
  2. Contacting your local agent
  3. Using the Geico app
  4. Online claim form through Geico’s site

Once you’ve filed a claim, you can track the claim’s progress in your online account with, or call and talk to a representative with any additional questions.

Up next, we review how Geico pays out claims to its customers.

Premiums Written

How do premiums written relate to claims? The answer to that question is the higher the number of premiums written, the less customers have to pay. A company with lower written premiums will have to charge policyholders more to cover the cost of accident claims.

Let’s take a look at the NAIC’s data on Geico’s written premiums.

YearPremiums WrittenMarket Share
2015$20,520,188,00010.77%
2016$25,531,762,00011.89%
2017$29,596,404,00012.79%
2018$33,075,434,00013.41%
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The company has seen a nearly seven-billion-dollar increase in premiums written from 2015–2018.

Loss Ratio

What exactly is a loss ratio?
A loss ratio calculates the number of written premiums compared to the number of claims. A company with a 65 percent loss ratio is paying $65 on claims for every $100 earned from written premiums.

View as image

A high loss ratio may seem reasonable, but anything over 100 percent means a company is risking bankruptcy. Conversely, a low loss ratio means a company isn’t paying out a large number of claims.

YearLoss Ratio
201569.82%
201674.38%
201777.14%
201871%
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In each year for which loss ratio was measured, the numbers were all within the acceptable range.

How to Get a Quote Online

Ready to get a quote? In the next section, we show you the steps needed to get an online quote from Geico. Before you get started, be ready to provide the following items:

  • Date of birth
  • Contact information (name, phone number, address)
  • Social Security number
  • Vehicle information

This information is needed to secure an accurate quote.

Step One – Go to the Geico Website

The Geico website is www.geico.com which is easy to remember and find online.

geico website start quote screen

Select the type of insurance you need, enter your ZIP code, and click start quote.

Step Two – Enter Contact Information

The first set of information you will be asked to enter is personal information. Geico will request your name, address, and contact information.

geico website customer information screen

Geico also offers the opportunity to sign in with your Facebook account, but if you don’t want to combine information, it’s best to avoid it.

Step Three – Enter Vehicle Information

On this screen, Geico will ask you to enter information about your vehicle(s).

geico website select your vehicle screen width=

Enter what you know about your vehicles, such as make and model and distance driven.

geico website vehicle information screen

It’s a good idea to take a few minutes and think about how far you drive because as we covered earlier, a longer commute may make your rates higher.

Step Four – Driver Information

Geico will also ask questions dealing with driver histories, such as past accidents and driving violations.

geico website driver incident information screen

Geico will also ask questions about driving courses and affiliations to determine any applicable discounts.

geico website driver details information screen

On the last page, Geico gives you an option to customize coverage. If you skip this step, Geico will provide you a quote for the minimum coverage required in your state.

Step Five – Enter Your Contact Information

Enter a contact number and email address so that Geico can send you your quote.

geico website get your quote screen geico website save your quote screen

If you’re not ready to continue with the quote process, inputting your contact information will allow you to come back to your quote for up to 90 days.

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Design of Website/App

While other car insurance company websites and apps may be difficult to navigate, Geico’s website is sleekly designed and easy to use. On the website, it’s easy to find whatever information you’re searching for. Just click from any of the categories on the drop-down menu and go.

geico mobile website start quote screen

Below is an example of what appears when you click on the insurance drop-down menu.

geico mobile website insurance drop down menu screen

Accessing any part of the website is quick and easy. Just click on a tab and go.

Geico, like most insurance providers, has an app that customers can utilize to connect quickly with the company. The app has scored well with customers, receiving 4.8 stars (from over 1.4 million reviews) in the Apple store.

geico mobile app screens in Apple Store

The majority of reviews are positive. Most of the complaints are about simple bugs, which are usually fixed with updates.

So, what can you do with Geico’s mobile app? Check out the list below.

  • View/share ID cards
  • Pay/manage bills
  • Roadside Assistance
  • Submit claims/view claims process
  • Submit pictures of an accident
  • Talk to Geico representative
  • Get a new quote
  • Use Geico Explore

The app is so useful that you can do everything from pay bills to submit a claim on your phone.

Geico’s DriveEasy app has also done well, although reviews are limited.

Geico mobile app 2

Geico’s usage-based app has avoided common bugs that other driving apps have, such as incorrect recording of hard-braking. However, users say that the app drains their smartphone’s battery.

Pros and Cons

Now that we have covered everything you need to know about Geico let’s check out the biggest takeaways in terms of pros and cons.

ProsCons
Consistently low ratesHigher than usual rates for having bad credit or driving violations
Award-winning mobile servicesJust recently (2019) made available a safe driving app for usage-based insurance
Ease of getting a quote onlineHigher than usual rates for residents of Hawaii, Nebraska, New Mexico, and Rhode Island
Available in all 50 statesMay have increased rates if you move
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Generally, Geico has rates as competitive or better than other top providers. However, if you have a low credit score or a bad driving record, any savings may be negated.

The Bottom Line

Researching an insurance company is a great way to make sure you and your family are covered whenever an accident occurs, and you need to file a claim. We’ve shown you everything you need to know about Geico, so you can decide for yourself whether they are the best company to suit your needs.

Did we miss anything? What did you find most useful?

Geico is the second-largest insurance company in the country, and customers give them mostly favorable reviews. One thing to consider is that everyone’s insurance needs are different.

As comprehensive as this guide is, your rates will vary and depend on the information you provide.

Get quotes today to find out how much you could save on car insurance. Get started by entering your ZIP code in our FREE comparison tool.

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Geico Car Insurance FAQs

Have further questions about Geico? We’ve answered a few common questions about the company below.

What do you need to obtain a Geico quote?

To get a quote online, you’ll need to provide your name, date of birth, address, phone, and email. Also needed to complete an online quote are your vehicle information and any citations or accidents.

How much liability car insurance should I get with Geico?

The minimum amount of liability coverage you’re legally required to have varies by state. The agent who handles your policy will advise you on your state’s minimum requirements and offer further coverages to keep you fully protected.

Does Geico cover windshield repairs or replacements?

Geico will cover windshield repair and replacement only if you have comprehensive coverage. Call your local agent or go online to learn more.

What is GAP insurance?

GAP insurance is an optional form of car insurance coverage that can help you cover the “gap” between the amount you owe on your car and the amount the car is worth, or its actual cash value (ACV).

Primarily, if you’re in an accident and have a new car and insurance offers less than what you own, GAP insurance will cover the remaining amount.

Is Geico car insurance expensive?

The cost of coverage with Geico will vary depending on many of the factors mentioned above. To get the best protection at an affordable price, we encourage you to look at all discounts options available from Geico.

References:

  1. https://www.geico.com/auto-insurance/paperless-options/
  2. https://www.glassdoor.com/Reviews/Employee-Review-GEICO-RVW11155580.htm
  3. https://www.payscale.com/research/US/Employer=Geico/Reviews
  4. https://geico.referrals.selectminds.com/
  5. https://www.experian.com/blogs/ask-experian/state-of-credit/
  6. https://www.geico.com/auto-insurance/accident-forgiveness/
  7. https://www.geico.com/claims/autorepair/auto-repair-promise/
  8. https://www.geico.com/save/car-buying/buying-a-car/
  9. https://www.geico.com/driveeasy/
  10. https://www.geico.com/save/discounts/mature-driver-discounts/
  11. https://www.geico.com/save/car-buying/buying-a-car/”

Geico Auto Insurance Review [2020] Additional Information

Geico Auto Insurance Review [2020] is a company that was incorporated in . Geico Auto Insurance Review [2020] is a insurance company and has assets of $, capital of $, and net surplus of $.

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