Allstate – An Overview

Allstate is one of the main insurance providers in the United States, coming in second only to State Farm. Its services encompass nearly every type of insurance needed, including automobile insurance. The company is publicly owned, and one of the older American insurance companies.

The motto for Allstate is: “You’re in good hands.” Policyholders with the company seem to think so. Allstate offers car insurance and so much more, including Property, Power/Sports, Life/Retirement and Business insurance. Allstate does an excellent job of offering special incentives and discounts to drivers, as well as useful tools on its website.

The History of Allstate

Sears Roebuck and Co. started offering a brand of tires called “Allstate,” in 1925. In 1931, the tires were expanded into an automobile insurance company, thanks to the collaboration of Sears’ chairperson Robert E. Wood and Carl L. Odell, Wood’s neighbor and an insurance broker. Starting in the 1950s, the company added to insurance areas. It now offers many types of asset insurance including homeowners, renters, off-road vehicle, flood and boat insurance. In the 1960s, the company started using the slogan “You’re in Good Hands.” This slogan continues to this day.

The company has sponsored many sporting teams over the years, including college football, the Sugar Bowl, NASCAR and the USA Olympic teams. It frequently supports football events. In 2007, Allstate also started sponsoring soccer.

Allstate’s Great Website

Allstate’s website is user-friendly and full of valuable resources that help drivers understand more about car insurance. Their Bumper-to-Bumper Basics interactive tool lets you quickly input information about you and your assets, then gives you recommendations on what kind of coverage you should consider for your car insurance policy. The site also has frequently asked questions that address most of your basic car insurance questions. It’s a great place to go to get knowledge about car insurance.

Allstate – Differentiating Factors

Allstate has won many awards over the years. Some of them are more obscure than others, such as the 100 Best Adoption-Friendly Workplaces – awarded by the Dave Thomas Foundation for Adoption. Fortune Magazine named Allstate one of America’s Most Admired Companies in 2007 and 2009. It has also been named the Top Company for Executive Women by the National Association of Female Executives numerous times.

Allstate works for several causes in the United States, specifically diversity, domestic violence and teen safe driving.

Lots of Discounts With Allstate

Allstate is well-known for its Accident Forgiveness program. With this, if you are involved in an accident, even if it is your fault, Allstate won’t raise your rates. Most companies increase your rate as soon as you are in an accident, so this is a pleasant bonus for drivers.

Deductible Rewards is another crowd pleaser. You get $100 back the day you sign up for Allstate car insurance, and then $100 every year you go accident free (up to 5 years).

The Safe Driving Bonus gives you up to 5% off your renewal bill for every 6 months you are a safe driver. Not bad!

New Car Replacement gets you a brand new car if yours is totaled in the first 3 years of owning it. Most companies give you a check for the depreciated value, but Allstate actually helps you get a brand new car.

What Do Customers Have To Say About Allstate?

Allstate has had positive and negative feedback over the years. Some of the negative feedback has been quite controversial. One of the complaints is that is used a software program called Colossus to evaluate and process claims. It was one of several companies to use this program. Complaints often include the company using “boxing gloves” (evasive techniques) to avoid paying customers.

Also, Allstate has its fair share of complains about enticing new customers with low premiums, before steadily increasing their premiums in the subsequent years. Indeed, such customer complaints has led to the American Association for Justice to give Allstate the “#1 Worst Insurer” title in 2008.

In addition, there seems to be frequent miscommunications between localized insurance agents carrying Allstate insurance policies and Allstate itself. There are frequent complains of “insurance agents quoting one price, and Allstate quoting another”.

But it’s not all bad reviews… Allstate’s customers love their easy-access customer service options. Policyholders can access their auto insurance policy online to make payments to their car insurance premium or check on their coverage. They can email or call customer service day or night with questions or to file a claim.

Allstate’s not all talk and no action, either. The company gives back to the community by volunteering all over the country each Martin Luther King Jr. Day. It’s great to see a company that cares.

Allstate, all in all, is a very reliable auto-insurance company. With its position as the 2nd largest insurer in the United States, and several decades of financial success to back up its insurance industry leadership, it is unlikely that Allstate will fail in the long run – meaning that your insurance payouts will come when you ask for it.

Final Word

Allstate is a good option if you want all of your insurance in one place. It is important to consider all of your options, especially since the company has varying reviews. However, Allstate is widely available and easy to be insured with, so that makes it a good option for many people.

Allstate offers affordable insurance and makes even the most non-technical person feel right at home on its website. Pricing is low for policies and premiums, and the coverage options are above average.

With multiple packages for different budgets, Allstate focuses on helping the driver meet his insurance needs, no matter what his financial state. Packages include:
• Value Package
• Standard Policy
• Gold Package
• Platinum Package

If you’re looking for a highly rated insurance company that won’t charge you an arm and a leg, consider switching your car insurance policy to Allstate.

Company Facts

Parent Company:
Allstate Insurance Group

Insurance subsidiaries:
Allstate Insurance Company
Allstate Indemnity Company
Allstate Life Insurance Company
Northbrooke Life and Annuity Company
Lincoln Benefit Life Company
Glenbrook Life and Annuity Company

Lines of Insurance:
Vehicle Coverage: Auto/Truck/SUV, RV, motorcycle, ATV, PWC
Other Coverages: Homeowners, Renters, Health, Life

Vehicle Coverage Options:

  • Bodily Injury and Property Damage Liability
  • Uninsured / Underinsured
  • Collision
  • Comprehensive
  • Medical Payments
  • No Fault

Licensed to sell insurance in:

A.M. Best Company Rating: A+
(Rating Explained)


  Comments: 1

  1. Do you do a credit check for auto and homeowners insurance

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