What documentation do I need to file an auto insurance claim with Kemper?
Knowing what documentation you need to file an auto insurance claim with Kemper can help you get as much compensation as possible and conclude your Kemper auto insurance claim quickly. Providing documents to Kemper when you file a claim is quick and convenient. Learn more about the documents required for a Kemper auto insurance claim.
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Table of Contents
Table of Contents


Insurance Claims Support & Sr. Adjuster
Kalyn grew up in an insurance family with a grandfather, aunt, and uncle leading successful careers as insurance agents. She soon found she has similar interests and followed in their footsteps. After spending about ten years working in the insurance industry as both an appraiser dispatcher and a senior property claims adjuster, she decided to combine her years of insurance experience with another...
Kalyn Johnson


Licensed Insurance Agent & Agency Owner
Tracey L. Wells is a licensed insurance agent and Farmers insurance agency owner with 23 years of experience. He is proud to be a local Farmers agent serving Grayson, Georgia and surrounding areas. With experience as both an underwriter and agent, he provides his customers with insight that others agents may not have. His agency offers all lines of insurance including home, life, auto, RV, busi...
Tracey L. Wells
Updated November 2024
- With the right documentation, filing an auto insurance claim through Kemper is typically quick and easy
- Making sure you have the documents needed before you file can help you save time and money
- It’s also a good idea to record as much information as possible, like the other driver’s contact and insurance information
Providing proof of what happened during an accident and the amount of your loss could be difficult without the correct documents. Collecting the documentation you need to file an auto insurance claim with Kemper can make the process faster and less stressful.
You can also receive more money for your loss. In this article, we’ll describe the documents and information you need to know how to file an auto insurance claim and what to do after an accident to ensure you have the necessary documentation.
Documentation You Need to File an Auto Insurance Claim With Kemper
When you file an auto insurance claim with Kemper, many kinds of documents and information can be helpful. You should be prepared to provide:
- Photos
- The names and contact information of other drivers, property owners, and witnesses
- Insurance information for other drivers
- A police report
- Copies of any relevant medical bills
- A repair estimate or bill
- A copy of your vehicle’s title and registration
- The make, model, year, and VIN number of your car and the other driver’s vehicle
- The other driver’s license plate number
Why does the auto insurance company want to see your title? It verifies that you own the vehicle and can authorize repairs. In addition, Kemper usually asks you to complete a proof of claim form, also called a proof of loss form, with lots of this information and an explanation of the damages or injuries you received.
Read more: How do I file an auto insurance claim with Kemper?
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What to Do After an Accident
Car accidents are often scary, and dealing with the aftermath can be stressful. However, knowing what to do after an accident can help you get all the documentation and information you need for your claim. Here are some things you should do after an accident:
- As soon as possible, pull over in a safe place.
- Use your hazard lights.
- Use your smartphone to take photos of any damage, the other driver’s license plate, insurance card, driver’s license, and the road where the accident happened.
- Call the police.
- Be courteous to the other driver, and don’t admit fault for any part of the accident.
If you need towing, repairs, or medical treatment, ask for a copy of the bill or an estimate for repairs as soon as possible. If you have Kemper’s affordable roadside assistance coverage, you can contact Kemper instead of a towing company.
Understanding Which Documents You Need to File an Auto Insurance Claim With Kemper
Understanding the documentation you need to file an auto insurance claim with Kemper and collecting it before you file your claim can make the process much easier. It can also help you compare insurance companies, get affordable instant auto insurance quotes, and choose a policy with the coverage you need.
Read more: What happens if I disagree with Kemper’s decision on my auto insurance claim?
Frequently Asked Questions
Can I use any mechanic or towing company?
You can choose any mechanic or tow truck you want or get a recommendation from the Kemper Repair Network. These mechanics can start repairs right after a referral from Kemper, and they guarantee repairs for as long as you have the car.
How can I contact Kemper to file my claim?
You can make your claim through Kemper’s website or app. You can mail it to Kemper Corporation, 200 East Randolph Street, Suite 3300, Chicago, IL 60601, or call 1-800-3KEMPER.
Drivers can report a claim online or over the phone 24 hours per day, seven days per week. Your insurance adjuster will inform you how to send claim documents through the app, website, or mail.
In some parts of the United States, Kemper is called Infinity or Kemper Infinity. However, you can still call the same number or use the other methods mentioned to file your claim.
How long do I have to file a claim?
Regulations vary depending on your state, but most people in the United States have two or three years to file an auto insurance claim. This gives you time to get documentation like medical bills that may not be available until you receive treatment and recover from your injuries.
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