Five Questions to Ask your Auto Insurance Agent

If you're new to purchasing auto insurance or switching companies there are 5 questions to ask your auto insurance agent. These questions include: what does my auto insurance cover, if I cause an accident what happens, what discounts does my insurer offer me, are there restrictions on how many family members can use the car, are you protected against accidents caused by uninsured motorists?

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Rachel Bodine graduated from college with a BA in English. She has since worked as a Feature Writer in the insurance industry and gained a deep knowledge of state and countrywide insurance laws and rates. Her research and writing focus on helping readers understand their insurance coverage and how to find savings. Her expert advice on insurance has been featured on sites like PhotoEnforced, All...

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Leslie Kasperowicz holds a BA in Social Sciences from the University of Winnipeg. She spent several years as a Farmers Insurance CSR, gaining a solid understanding of insurance products including home, life, auto, and commercial and working directly with insurance customers to understand their needs. She has since used that knowledge in her more than ten years as a writer, largely in the insurance...

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Reviewed by Leslie Kasperowicz
Farmers CSR for 4 Years

UPDATED: May 3, 2021

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Purchasing auto insurance for the first time or switching providers after being with the same insurance company for a while can be somewhat of an experience. If you’re a new driver or if you haven’t had to purchase auto insurance before, you’ll essentially be starting from square one with your new car insurance company. If you have a long track record with your insurance provider, it will generally be wiped out upon switching, and you’ll need to source out new discounts and ensure that you get a policy that’s at least as good as you had before. Below we’ll take a look at five simple questions to ask your auto insurance agent to ensure that you’re not getting run over with your insurance purchase.Auto Insurance Agent

1) What does my auto insurance cover?

Asking your agent what your auto insurance policies cover might seem like a given, but the majority of auto insurance customers walk out of the door knowing very little about insurance or how it works. Ask your agent to walk you through the fine details of each policy, including bodily injury liability, property damage liability, personal injury protection, and any additional collision or comprehensive policies that are part of your insurance portfolio. Focus on items such as who is covered in the event of an accident, how much each policy covers in regards to claims or damages, and what kind of deductibles you may have to pay.

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2) If I cause an accident, what happens and how much will I pay?

Thirty-eight states operate their auto insurance laws under what is known as the tort system, which leaves you and your insurance company liable if you should cause an accident. Ask your auto insurance agent to be upfront with you about how much you’re going to have to pay out if you cause a crash. When you purchase auto insurance, you select an amount of coverage which determines how much you will pay each month or year. The more coverage you have, the less you need to worry about having to pay out of pocket if you cause significant property damage or personal injuries to others in an accident. If you have the minimum amount of coverage required by your state, you could be leaving yourself financially exposed.

3) What discounts does my insurer offer me?

Again, it may seem silly to ask a question like this, but if you don’t ask for discounts, you’re not likely to get them. Most insurance companies have a vast selection of discounts for everything from having a car alarm installed to being a member of a particular organization. Grill your auto insurance agent on discounts that should apply to your situation. There are discounts available for students, safe drivers, those with no speeding tickets, drivers who own eco-friendly automobiles, and those in many other circumstances. If your current insurance provider doesn’t have any discounts available to you, ask your insurance agent to help you locate a new provider that does. One caveat with this piece of advice is that as long as you have adequate coverage, the only amount that matters is the total cost for your auto insurance, regardless of whatever discounts you may have.

4) Are there any restrictions on how my family members or I can use my car?

Another great question to ask your insurance agent is exactly who is covered while driving your car, and for what purposes the vehicle is allowed to be used. For instance, if you have children that are getting close to driving age, you’ll need auto insurance that protects them when they’re behind the wheel. If you own a small business, you will need auto insurance that allows you to use the vehicle while you are out conducting your business affairs. Try to think of all of the different circumstances that you or your family members will use the car for in the average month, and grill your auto insurance agent to make sure that you are covered.

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5) Am I protected against accidents caused by uninsured motorists?

This last question is one of the most critical. In states that follow the tort system, it’s up to the driver who causes an accident to pay out injury and damage claims to the other drivers and passengers that were involved. If you and your family are in a crash caused by a driver with no insurance, you may have no alternative but to sue the other driver to cover your medical bills and additional injury-related costs. Chances are if a driver has no insurance, he or she probably can’t afford to pay out of pocket for these costs either. Check with your auto insurance agent to find out how to protect yourself in accident situations with uninsured or underinsured motorists.

The five questions above should help when dealing with your auto insurance agent and will help facilitate a greater conversation which should offer up many more details about your car insurance and how it affects you. Remember – auto insurance is a product like any other, and you should know precisely how you are covered by your insurance policies to prevent issues from occurring if you get into an accident or you need help from your insurance company. You’re the customer, so use your rights accordingly and educate yourself about your auto insurance!

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